Test Bank For Management 9th Edition by Angelo Kinicki

Test Bank For Management 9th Edition by Angelo Kinicki

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9th Edition
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Test Bank For Management 9th Edition by Angelo Kinicki

Management, 9e (Kinicki)

Chapter 3   The Manager’s Changing Work Environment and Ethical Responsibilities:

Doing the Right Thing

1) Over half of millennials believe that companies operate to meet society’s needs first and their own agenda second.

Answer:  FALSE

Explanation:  “More than any other previous generation,” reports Forbes, “millennials are concerned about business ethics, motives and methods. According to a Deloitte study of millennials, 58 percent of respondents indicated they believed corporations, in general, are moving in a more ethical direction, yet 64 percent still believed companies operate according to their own agenda first and society’s needs second.

Difficulty: 1 Easy

Topic:  Ethical Behavior

Learning Objective:  03-01 Describe the triple bottom line of people, planet, and profit.

Bloom’s:  Remember

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

2) “Good” boards have balanced gender representation.

Answer:  TRUE

Explanation:  Some experts further speculate that balanced gender representation on boards was an important characteristic of a “good” board.

Difficulty: 1 Easy

Topic:  Internal Stakeholders

Learning Objective:  03-02 Identify important stakeholders inside the organization.

Bloom’s:  Remember

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

3) The employees of a production facility that produce parts for boats are meeting to discuss ways to control rising costs, which are affecting their bonus (incentive pay). The employees are internal stakeholders of the factory.

Answer:  TRUE

Explanation:  Internal stakeholders include employees, owners, and the board of directors, if any. Some of the directors on the board (inside directors) may be top executives of the firm.

Difficulty: 1 Easy

Topic:  Internal Stakeholders

Learning Objective:  03-02 Identify important stakeholders inside the organization.

Bloom’s:  Remember

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

4) The task environment of Eye of the Needle Costume Designers consists of just two groups, customers and stockholders, who give the employees and management of Eye of the Needle the daily tasks that the company’s employees will handle.

Answer:  FALSE

Explanation:  The task environment consists of 10 groups that present employees with daily tasks to handle. The 10 groups are customers, competitors, suppliers, distributors, strategic allies, employee organizations, local communities, financial institutions, government regulators, and special-interest groups.

Difficulty: 2 Medium

Topic:  External Stakeholders

Learning Objective:  03-03 Identify important stakeholders outside the organization.

Bloom’s:  Understand

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

5) Sunset Resort, a successful 100-year-old hotel and resort, entered into a co-marketing arrangement with Sleepytime Hotels, a five-star hotel chain. Both companies benefit from the new relationship. Pleasant is now able to market its facility and services through Sleepytime’s marketing team, and Sleepytime Hotels now offers access to an upscale resort that it can recommend to its customers who are looking for a resort experience. Sleepytime Hotels and Sunset Resort can be considered strategic allies.

Answer:  TRUE

Explanation:  Companies, and even nonprofit organizations, frequently link up with other organizations (even competing ones) to realize strategic advantages. The term strategic allies describes the relationship of two organizations that join forces to achieve advantages neither can perform as well alone.

Difficulty: 2 Medium

Topic:  External Stakeholders

Learning Objective:  03-03 Identify important stakeholders outside the organization.

Bloom’s:  Understand

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

6) The general environment, or macroenvironment, includes six forces: economic, technological, sociocultural, demographic, political-legal, and international.

Answer:  TRUE

Explanation:  The general environment, or macroenvironment, includes six forces: economic, technological, sociocultural, demographic, political-legal, and international.

Difficulty: 1 Easy

Topic:  External Stakeholders

Learning Objective:  03-03 Identify important stakeholders outside the organization.

Bloom’s:  Remember

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

7) When the Young Minds Child Care Center looks at the recent increase in the number of working mothers in its neighborhood to determine how many employees to hire, its managers are studying demographic forces.

Answer:  TRUE

Explanation:  Demographic forces are influences on an organization arising from changes in the characteristics of a population, such as age, gender, or ethnic origin.

Difficulty: 2 Medium

Topic:  External Stakeholders

Learning Objective:  03-03 Identify important stakeholders outside the organization.

Bloom’s:  Understand

AACSB:  Knowledge Application

Accessibility:  Keyboard Navigation

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