Managing Human Resources 8th Canadian Edition By Monica Belcourt – Test Bank

1. A job consists of different duties and responsibilities performed by one person.

  a.  True

  b.  False

2. Job analysis is an important step toward ensuring an organization’s HR practices are valid and job-related.

  a.  True

  b.  False

3. Job analysis is the process of obtaining information about jobs by determining what the duties, tasks, or activities of those jobs are.

  a.  True

  b.  False

4. Job design is concerned with changing, modifying, and enriching jobs in order to capture the talents of employees while improving performance.

  a.  True

  b.  False

5. Adding more meaningful tasks to an employee’s job in an effort to make it more rewarding is an example of job enrichment.

  a.  True

  b.  False

6. Employee empowerment grows in an organizational culture that promotes satisfaction, support, and recognition.

  a.  True

  b.  False

7. Industrial engineering is a technique of job design that is concerned with efficiency and behavioural considerations of a job.

  a.  True

  b.  False

8. Job design should facilitate the achievement of organizational goals while recognizing the capabilities and needs of those who are to perform it.

  a.  True

  b.  False

9. Employee involvement groups (EIs) are groups of highly trained individuals using consensus decision making to perform independent job tasks and solve problems.

  a.  True

  b.  False

10. Discrepancies between knowledge, skills, and abilities (KSAs) and job requirements provide clues to training needs.

  a.  True

  b.  False

11. Human resource information systems have limited potential to impact the job analysis process.

  a.  True

  b.  False

12. At Eastman Kodak Company, teams are responsible for manufacturing entire product lines. This type of team is referred to as a “task force.”

  a.  True

  b.  False

13. The critical incident method focuses on employee behaviours critical to job success.

  a.  True

  b.  False

14. The job characteristics model suggests that the motivated, satisfied, and productive employee is one who (1) experiences meaningful work; (2) experiences responsibility for work outcomes; and (3) has knowledge of the results of his or her work activities.

  a.  True

  b.  False

15. Job design is concerned with changing, modifying, and enriching jobs in order to capture the talents of employees while improving performance.

  a.  True

  b.  False