testbankzip

Practical Law Office Management

Test Bank For Practical Law Office Management 4th Edition by Cynthia Traina Donnes

$20.00

Edition:
4th Edition
Format:
Downloadable ZIP File
Resource Type:
Test bank
Duration:
Unlimited downloads
Delivery:
Instant Download

Description

Test Bank For Practical Law Office Management 4th Edition by Cynthia Traina Donnes

CONTENTS
PREFACE ……………………………………………………………………………………………………………………….. iv
SAMPLE SYLLABUS …………………………………………………………………………………………………………..v
CHAPTER 1 The Legal Team, Law Practices, and Law Firm Governance …………………………….1
CHAPTER 2 Legal Administration and Technology ………………………………………………………….15
CHAPTER 3 Ethics and Malpractice ………………………………………………………………………………..30
CHAPTER 4 Client Relations and Communication Skills …………………………………………………..43
CHAPTER 5 Legal Fees, Timekeeping, and Billing …………………………………………………………..52
CHAPTER 6 Client Trust Funds and Law Office Accounting ……………………………………………..66
CHAPTER 7 Calendaring, Docket Control, and Case Management ……………………………………..79
CHAPTER 8 Legal Marketing …………………………………………………………………………………………89
CHAPTER 9 File and Law Library Management ……………………………………………………………….97
TEST BANK ………………………………………………………………………………………………………………….106
TEST BANK ANSWER KEY ……………………………………………………………………………………………..152

PREFACE
This manual provides you with information that I hope you will find useful in the classroom.
This is not an armchair-style text. Theoretical information is kept to an absolute minimum. The
text is practical in nature and focuses on the law office management skills paralegals need to
succeed in a legal organization. The text covers a broad range of subjects and includes a heavy
emphasis on hands-on technology. Student learning is enhanced through On the Web Exercises,
Projects, Practical Applications, Test Your Knowledge questions, and Case Review exercises.
The text continues to have a strong emphasis on ethics, the importance of clients and customer
service, the delivery of high-quality and competent legal services, case management/docket
control, timekeeping and billing, and client trust funds, among others. Practical suggestions and
insights are contained throughout the book. The fourth edition features significant changes,
including:
● Material has been updated to reflect current management practices and technological
advances.
● Discussion of Clio, law office demonstration software, has been added. Clio is a web-based
software product that includes time and billing, client trust funds, law office accounting,
case management, docketing, and more. Clio Hands-On Exercises have been added
throughout the textbook.
● Updated “Hands-On Exercises” for Microsoft Excel 2013 have been added to Chapters 5
and 6. Eight exercises for Excel are provided.
● Ethics and chapter-related cases were updated. Many of the cases include paralegals in their
fact patterns. Most of the cases are extremely interesting, are on point, and provide excellent
teaching and learning opportunities.
● The textbook covers technological advances and the impact on law office management.
● All of the charts and tables have been updated.
This manual provides answers to the Test Your Knowledge and Practical Applications questions
for each chapter. Some answers for the On the Web Exercises and Projects sections may not be
included, given the nature of the questions.
If you have suggestions for how to improve the text, need something special developed, need
additional help or information, or just have a question, please feel free to contact me.
Best Wishes,
Cynthia Traina Donnes
v
SAMPLE SYLLABUS
A sample syllabus for a 15-week semester and a 10-week quarter are included. Instructors teach
law office management in many different ways. Each chapter stands on its own and does not
require or rely on the chapters before it. So, an instructor is free to skip around and present the
course in the order he or she feels is best.
Course Description
This course covers the fundamentals of law office management. This course is designed to
familiarize the paralegal with the practical inner workings of a law office, including an
understanding of law office procedures. Law office management goes beyond mere efficiency
and productivity, and includes being sensitive to ethical concerns and providing quality legal
services to clients in an affordable manner.
Course Objectives
1. Introduce the student to the workings and management of a law office.
2. Prepare the student for what a paralegal is expected to accomplish administratively once on
the job.
3. Review the types of law offices, staff positions/legal teams, and possible office structures in
different types of law offices.
4. Educate the student on common ethical and malpractice problems for attorneys and
paralegals, and how to avoid or handle the concerns/problems.
5. Explain the importance of legal fees, timekeeping, billing, and client trust funds in a law
office.
6. Explain the importance of docket control/case management and its relationship to
malpractice, ethics, and providing quality services to clients.
7. Introduce the broad concepts of law office management/administration, including the
delivery of a quality product, the provision of outstanding customer-service-focused legal
services to clients, law library management, file management, and so forth.
8. Introduce the student to legal marketing.
9. Provide the student with hands-on technology-focused exercises, software, and projects to
allow the student to use and apply learned information about law office management.
vi
FIFTEEN-WEEK SEMESTER SYLLABUS
Week Topic
1 Chapter 1—The Legal Team, Law Practices, and Law Firm Governance
2 Chapter 2—Legal Administration and Technology
3 Wrap up Legal Administration and Technology
4 Chapter 3—Ethics and Malpractice
5 Wrap up Ethics and Malpractice
6 Chapter 4—Clients and Communication Skills
7 Chapter 5—Legal Fees, Timekeeping, and Billing
8 Hands-On Exercises —Clio (Time and Billing)
Hands-On Exercises —Microsoft Excel (Time and Billing)
Wrap up Timekeeping and Billing
9 Chapter 6—Client Trust Funds and Law Office Accounting
10 Hands-On Exercises—Clio (Client Trust Funds and Bill Paying)
11 Hands-On Exercises—Microsoft Excel (Client Trust Funds and Budgeting)
12 Chapter 7—Calendaring, Docket Control, and Case Management
13 Hands-On Exercises—Clio (Case Management and Docket Control)
14 Chapter 8—Legal Marketing
15 Chapter 9—File and Law Library Management
15 Project Due (optional)
vii
TEN-WEEK QUARTER SYLLABUS
This text can be covered in 10 weeks. Your students will need to do some independent reading
and some work outside of class.
1 Chapter 1—The Legal Team, Law Practices, and Law Firm Governance
2 Chapter 2—Legal Administration and Technology
3 Chapter 3—Ethics and Malpractice
4 Chapter 4—Clients and Communication Skills
5 Chapter 5—Legal Fees, Timekeeping, and Billing
6 Chapter 6—Client Trust Funds and Law Office Accounting
7 Chapter 7—Calendaring, Docket Control, and Case Management
8 Chapter 8—Legal Marketing
9 Chapter 9—File and Law Library Management
10 Project Due (optional)

Reviews

There are no reviews yet.

Be the first to review “Test Bank For Practical Law Office Management 4th Edition by Cynthia Traina Donnes”

Your email address will not be published. Required fields are marked *